Repair technicians at JEP Autoworks are ASE Master Certified and available to perform all types of general automotive repairs from oil changes and brakes to complete engine or transmission overhauls. JEP Autoworks specializes in computer diagnostics of all makes and model vehicles and can perform dealer specific maintenance at a substantially lower cost than dealership service rates and provide far superior customer service.
All labor at JEP is guaranteed for 12 months / 12,000 miles. At JEP Autoworks standard operational procedure for all general automotive repair work includes:
- Recognize and respond to the individual automotive needs of each customer
- Provide each customer with a price estimate on diagnosed repair needs
- Have customer authorize all work before it is performed
- Use only proven quality parts and supplies
- Notify customer if appointment or work will not be completed as scheduled
- Furnish an itemized invoice
- Return replaced parts for customers inspection if requested prior to service
- Only use industry established repair procedures and guidelines
- Recommend corrective repairs, when problems are diagnosed
- Recommend preventative maintenance
- Provide warranty information of both parts and service
- Perform the highest quality repair work possible
- Employ and train the most highly skilled technicians available
- Exercise reasonable care for the customers property while in our possession
- Resolve customer concerns in a fair and equitable manner
For questions, general rates or to schedule vehicle diagnostic or repair services call us at (951) 487-3938